We work to ensure people working in care have the right skills, knowledge, competencies, values and behaviours to meet current and future needs in our communities.
We do this by defining the knowledge, skills and capabilities needed now and in the future, developing and reviewing learning and development to fill the gaps, helping care providers and their staff to access training, and ensuring there's a vibrant learning market.
Why is this important?
We know that the people working in care and support roles are the sector’s biggest asset, and the dedication and skill of people working in the sector forms the foundation of high-quality social care.
Population changes, the pandemic, and the loss of experienced staff all have a bearing on the changing skills needs of the sector.
The proportion of the overall workforce with a relevant social care qualification has been steadily decreasing since 2017 to around 42% (source: ASC-WDS).
Increased workforce development in adult social care will drive improvements in care quality, staff retention and workforce productivity.
Reviewing and developing learning
The Care Certificate sets out fundamental skills needed to work competently in health and social care.
We helped to review the Care Certificate and are now developing it as a level 2 qualification - which will provide a recognised level of competence and a route to further learning or career progression.
This year we also:
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developed a level 5 commissioning qualification – including a learning disability and autism version – to help ensure that commissioning focuses on outcomes and enables people to lead meaningful and fulfilled lives. 93% of learners found the qualification useful and an independent impact evaluation demonstrated a positive impact in terms of confidence, knowledge and intention to commission in a more innovative and person-centred way.
I seem to be an advocate for this course, I keep telling people to get on it! It鈥檚 just invaluable, I think it鈥檚 a really good tool to get people on, it just makes sure you鈥檝e got the basics embedded and just sets the tone for the commissioning moving forwards.
Participant on the commissioning qualification
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reviewed level 4 learning and qualifications and made some recommendations to the Department of Health and Social Care.
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supported the Social Work Trailblazer Group on their work to reform the degree apprenticeship and add a level 7 route.
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developed guidance and offered courses on ‘Being prepared for your CQC inspection’, ‘Improving your CQC rating’ and ‘Delivering Outstanding Care’. 99% of those attending the course on being prepared for your CQC inspection found it useful. 100% of those attending the course on ‘Improving your CQC rating’ found it useful.
Supporting access to learning and development
We know employers struggle to provide learning and development opportunities for their teams because of financial barriers.
Disbursing funding through the Workforce Development Fund (WDF) is one way we support the sector with this.
91% of employers agreed that the WDF had improved the skills and qualification levels of their staff and teams. WDF helped employers recognise the importance of training, with 69% becoming more interested in training.
Our Essential Training helps to ensure that new starters and existing staff have the vital skills they need to provide care and support safely. It supported the completion of 29,002 refresher training programmes and 7,441 rapid inductions.
I think before I did it I was more likely to accept the 鈥榦h that鈥檚 not how we do things here鈥� line, whereas now I鈥檝e progressed by doing this I would be less likely to accept that, and I would be like 鈥榳hy is that?鈥� And I鈥檓 definitely more comfortable challenging that.
Learner on the essential training
There's evidence that we have helped employers understand the learning and development needs of their workforce.
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By the end of February 2023, 58% of workplaces sharing their data with ASC-WDS adopted training and qualifications records. This helps them to understand the learning and development of their workforce.
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67% of beneficiary employers had undertaken new training needs analyses because of WDF and 72% had developed or refreshed training plans.